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ErinLola Rodden
★★★★★
7 years ago
I have a unique house, with lots of custom details, but when people walk in, they now say, "Wow! Your floors look awesome!" Thanks to Pam, … More Melvin, and the whole team's persistent work, the polyurethane floor stands out. The team had to come out multiple times, to grind and re-grind the very old cement, and apply, then re-apply various coats. They kept working until it looked right. Pam made sure I was happy with the outcome and Flawless could be proud of their work.
Another plus was that their cost was reasonable, and they were able to get to my project much sooner than other contractors. I'd highly recommend their team.
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Jewel Alleyne
★★★★★
4 years ago
Melvin and Mark did a great job on my patio. They pulled up the deck, leveled the dirt and sand, put down the grass and the concert pavers. I am so excited … More about my back yard. They also fixed my fence door. It was a barn door and they made it into a whole fenced door. I would definitely hire them for other projects.
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Cory Weaver
★★★★★
5 years ago
TLDR: If you don't hire this company to do your floors, you're missing out on the full potential of your place. They're phenomenal, professional … More and genuinely care about your happiness and your experience. Hire them.
Full Review: My experience with Flawless was absolutely spectacular. I recently purchased an industrial loft here in Atlanta that hadn't been treated particularly well over the last 20 years. The owners, rather than do anything with the floors, simply painted over them a multitude of times with various layers and colors of cheap acrylic wall paint. When I closed on the place, there were large patches of the paint on the floor that were peeling up (see pic) and leaving paint flakes all over one's feet, shoes...everything. My place used to be an old linen factory and I knew the concrete beneath the paint probably had some great character.
I called Pam from Flawless and she was able to stop by, see my place and send me a quote the same day that I called. The quote by flawless was lower than the quotes I got from competitors and initial conversations with Pam showed me that she actually knew more about the process than the other folks that had stopped by to talk to me about how they would go about getting rid of the paint (side note: If your concrete floor has paint on it, pay Flawless to polish it off. Do NOT use one of the other companies that will pour toxic chemicals all over it to burn it off.).
Because I wasn't moved into my place at the time and travel so much for work, finding a few consecutive days to do it was impossible for me, but Flawless accommodated my schedule perfectly, popping over for one day here and another day once I came back from that trip, fitting into MY schedule so that it could get done. The team was incredibly friendly and I genuinely enjoyed having them over and chatting with them in between passes with the machines.
Pam, Melvin and the entire Flawless team went above and beyond to not only bring out the AWESOME character of my floors, but made sure to check in on my thoughts along the way and go above and beyond the call of duty to ensure I was nothing but overjoyed with the outcome, which I absolutely am.
I have grand dreams for turning this loft out and making it a showstopper, and a big component of that was the floors, which Flawless executed to a degree I couldn't have possibly even expected. I can't recommend them enough.
